Delete Your Asim Frames Account
Last updated: 23 July 2026
Summary: You can permanently delete your Asim Frames account and its associated data at any time, directly inside the app. If you can no longer sign in, you can request deletion through our contact form instead. Deletion is permanent and cannot be undone.
How to Request Deletion
Option A – Delete from within the app (preferred)
- Open the Asim Frames app and sign in.
- Open the menu and tap Profile.
- Scroll to the bottom of the Profile screen to the Account section.
- Tap Delete Account.
- In the “Permanently delete account?” dialog, tap Delete Permanently to confirm.
- Your account is deleted immediately and you are signed out. No customer-service contact, waiting period or further steps are required.
Option B – Request deletion via the contact form
Use this if you are on an older version of the app or can no longer sign in.
- Open our contact form and enter the email address registered to your Asim Frames account.
- In your message, state “Account deletion request”.
- We will verify the request, delete the account, and email you a confirmation – normally within a few days and at most within 30 days.
What Data Is Deleted
Deleting your account permanently removes:
- Account profile – username, email address, first and last name, phone number and postal address
- Profile picture – any image you uploaded
- Login sessions and authentication data
- In-app chat – messages and attachments exchanged with the studio
- Registered devices and push-notification tokens
Records we are legally required to keep (for example invoicing records for completed bookings) may be retained for the applicable statutory retention period, as described in our Privacy Policy.
Questions
If you have questions about deleting your account or about the data we hold, reach us through our contact form or see our Privacy Policy.